Telephone Call Transcription

While meetings and conferences are a part and parcel of the business world, telephone calls are no less important. Business Deals are often clinched through telephone calls. That is why recording and transcribing telephone calls are important.

Recording telephonic conversations is important for a variety of reasons such as verifying conversations, resolving disputes, improving customer service, training employees, evaluating employee performance, and conducting market surveys.

SmartGreyCells understands the importance of Telephone Call Transcription, and hence provides quality transcription for businesses, and corporate houses. Our services include recording telephone conversations, recording customer feedback, Voice mail recording, and conference call recording, among others.

Experts at SmartGreyCells first remove the unnecessary sound (hisses, hums, echoes, background noises), and then increase low speech volumes using digital technology. This is followed by accurate transcription of speech-to-text, and quality check.

The SmartGreyCells Advantage:

• Team of extensively trained transcriptionists.
• Faster Turn Around Time (TAT)
• Round the Clock Customer Support
• Telephone Call Transcription in various formats